A Property Information Pack (PIP) is a set of property documents required for a house sale, held digitally. The purpose of this is to speed up the sale and make it more transparent. The site is a space to share all the information you, the seller, the estate agent and your conveyancer will need in advance.
To see a PIP for a property you are considering, click or enter the link advertised by the estate agent in their property details. If you’re not sure if the estate agent is using PIPs, then please ask them. If they aren’t, suggest they contact us.
Clicking on the PIPs link in a set of property details will take you directly to the PIP for that specific property. Register or log in to see and download all the documents posted for that property. Once you have accessed the PIP, you will be sent notifications of any changes or further documents added.
Whether it’s a starter house or a family home, you’ll find everything you need to know in the PIP.
Once your offer has been accepted, you’ll be assigned as the buyer in the PIP. This will allow you to see the Restricted Access area of the PIP. This section can only be seen by the estate agent, seller, seller’s conveyancer, your conveyancer and yourself. Both conveyancers can post information to the site.
In this restricted access area, the following can be posted
As new documents are added to the site, you’ll be notified by email.
As the sale moves forward, you, the seller and the agent can monitor progress, making the whole process transparent for everyone. You’ll also see the time from acceptance of offer to exchange of contracts is vastly reduced.
If at any stage you have questions, the estate agent is the first person to contact. Otherwise please email firstname.lastname@example.org.